I've contacted Phil Dutton to escalate the issue of blocking ip address from refeshing. Has someone got a screenshot they can DM me also please or even a screen record I can whatsapp him. Thanks
Ive got some now thanks. Ive edited you post removing your mobile not a good idea leaving it up on an open forum . I'll revert back once I have feedback.
LFC are getting their system guys to look at it. Not sure what the outcome of that will be but it's escalated beyond their customer service team.
Joining the queue for Brighton there and I get the dreaded 'You are blocked' message on the screen. They have made a complete mess of this
Quick one lads, I am a member however I missed the deadline to add myself to my brothers family and friends at the beginning of the the season. He is sending me a link with two tickets for the game tomorrow one for me and one for my mate, just wondering will I be able to download the tickets without any hassle?
Have gotten the link but when I try to download the pass it says FORBIDDEN Maximum number of passes issued, remove one of the existing copies of this pass from an Apple device. Any advice lads? Does this mean he will have to remove his season nfc pass and re-download after the game?
They have started blocking VPN's (well I use windscribe) really quickly like 1/2 refreshes and I'm blocked, have to find a better one myself that they cant tell is a VPN
I know mate. It's like pulling teeth with them. We have it firmly on the table as an issue but I need the club to engage also. I only sent email this morning for follow up meeting. We are not ignoring it mate thats for sure.
Am I able to update my friends list to transfer a ticket at this stage of the season? When I go in to manage the list its not giving me the option. If I can't is there any way then I can transfer the ticket?
As far as I’m aware, If you are not friends with the person already , you won’t be able to add them and forward/distribute to them now. I’d say your best bet is for the person that you want to send the ticket to, register a new account using the link below. They will then be able to add you to their list and then you will see them as a friend on your list. This can only be done for 2 weeks though and then it closes. https://ticketing.liverpoolfc.com/recommendedevents.aspx
Interesting to see the club sending further reminders on credits, I suspect they want to comms out ahead of a notice of change, given the new seats in the annie road next season. Will be interesting so see how it bottoms out