Ryanair’s “Always Getting Better” programme.

Hadn't read the policy fully til now but I see unclaimed vouchers in 12 months get automatically turned into a refund. I'll probably do that as it's not big money and the alternatives sound like a lot of effort

 

No idea of how well Ryanair is doing but I was afraid of another lockdown and them either going belly-up or changing their tune again and saying vouchers only, no refunds.

 

If it was a larger amount I may not be so flippant i suppose

 

Bear in mind, the effort/trouble of getting the refund off them then could be as hard as it is now.

 

i booked my flights earlier in the year by visa debit and some one told me i cant get chargeback because i didnt book by credit card, is this true? Thanks

 

It says automatically refunded but sure who knows. I think I'll use the voucher sooner than expected for some reason anyway

 

No. Doesn’t matter if it’s credit or debit card.

 

thanks @diceyreilly

 

I was affected at the start of corona and asked for a refund

Today i received this

Dear Customer,

We acknowledge your request for a refund in lieu of a travel voucher for your unused booking.

We confirm that your refund request has been processed back to the form of payment used to pay for your booking. Your issuing bank will take 5-7 working days to process this refund amount back to your account.

The amount refunded to your credit/debit card/method of payment is EUR XXX

Please note the travel voucher issued has been voided and can no longer be used.

 

Hopefully they make that mistake when paying out.

 

Got my chargeback from Revolut today. Took 33 days but a hell of a lot quicker than Ryanair.

 

Rang Ryanair on Wednesday and said that I didnt want the vouchers that they offered me and insited that i take. The guy on the phone initiated a refund and got emails saying the funds will be back in my account within 3-5 days. Anyone still waiting I would give them a ring and should be sorted quick enough

 

I got 3 of those emails on Friday and was in my account by Tuesday. All for flights in April. Still waiting on a refund for one in May but looks like they are getting through them finally.

 

Long past time they have people back their money - what they did was inexcusable.

What's worse is that they were sort of let away with it by FG, when they were in government (I say that in the context that FG backed their campagn to try and force the EU change, to compel us all to accept vouchers, for example).

People should still be giving Ryanair (and Aer Lingus) absolute hell this.

 

I got my first refund yesterday

Making sure you are aware.....

You NEED to get through to the Human on Chatbot confirming your refund and then receive written confirmation via email from them that your booking is now marked as such.

To the best of my knowledge, if you dont get this far your booking remains in limbo

 

Getting a refund from this crew, just few more flights, but least it's a start

 

Got my final refund. As mentioned get a human to acknowledge your request and then they follow up with an email to say its in a queue.

 

I was on that chatbot for a refund. It said I was in the q for a refund