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VPN advice

Discussion in 'Computers/Gadgets' started by DalglishGold, Jan 10, 2020.

  1. DalglishGold

    DalglishGold
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    Gents & ladies,

    By way of background, I am a technophobe. Think the biggest clueless eejit that you know re technology and multiply it by 10!!

    I have a, ahem, IPTV box that I had to put a VPN onto after the IPTV trouble last November. All good now.

    I paid about £15stg for the VPN and I think it covered 3 devices although I only have it on the IPTV box.

    I'm getting a new telly this weekend. A Samsung. First one in years and my first ever smart tv.

    The Mrs would like to watch the BBC iPlayer & ITV Hub if possible but it needs a VPN (which is set to the UK).

    Does anyone know how I get the VPN onto the telly??

    Thanks!!
     
  2. DalglishGold

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    Sorry - I should have said.

    The IPTV group put up a video of how to the get the VPN onto the box so that's how I managed that. I wouldn't have otherwise!
     
  3. elvis

    elvis
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    Samsung uses the TizenOS so it natively won't support VPN apps. But you can either change your DNS settings on the TVs network settings to match your VPN providers details, or you can set up a router to be your VPN and have the TV connect to that.

    Instructions would be a little different depending on what exact TV you have, and what exact router you use. Easiest way is via the TV. So if you share the exact model I'll try find you a guide you can use.
     
  4. DalglishGold

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    Cheers Elvis.

    Its a Samsung QE55Q60R.

    BTW, I'm not sure what a DNS is or how to connect the TV to a router (which is in a different room)!
     
  5. elvis

    elvis
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    Don't worry about the router for now. Try the below.

    So you'll need to do 2 things. Firstly you have to change your DNS to match that of your VPN provider.
    Then you'll need to change the region your TV is set to so that you can download the apps that you want eg for BBC iPlayer you'll need to set it to UK, for Hulu you'll need to set it to USA and so on.

    Here's how to change the DNS

    1. Press the Menu button on your remote control.
    2. Scroll down to Network.
    3. Choose Network Status.
    4. Select IP Settings.
    5. On the IP Settings screen set DNS Settings to Enter Manually.
    6. Enter the address of you VPN suppliers SmartDNS server:
    7. It'll look something like the below
      62.210.136.158 - EU DNS or 69.162.67.202 - US DNS
    8. Press OK.
    9. Restart your Samsung Smart TV.

    Here's a video for changing the TVs region.

     
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  6. DalglishGold

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    Cheers Elvis. You're a star!!

    Just got tv tonight. Mrs watching Corrie and a lot of frame freezing as people move across screen. Not sure if that's a regular thing but will keep an eye on it for a few days.

    Thanks for your help!!
     
  7. mayokev

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    what speed broadband you got?

    Your VPN is going to be slower than that as its basically a link to a server in the uk and extra security and the speed of the vpn provider can cause so such issues.
     
  8. DalglishGold

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    Broadband speed is low as in the country.

    But the soaps are off the aerial Kev i.e. saorview and freeview.
     
  9. elvis

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    @DalglishGold
    That usually happens when the source material isn't a high standard. To fix it you should have a setting for "Auto Motion" or "Motion Processing" go in there and switch it to "Off" or "None"

    Alternatively there's another setting which is for "Auto Motion plus" and you can change the "Judder Reduction" and "Blur Reduction" settings, some people have experienced the issue going away by changing both of those from "0" to "10"
     
  10. DalglishGold

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    Thanks Elvis.

    I'll try that. Switching the HSMI port didn't help.

    Thanks again for all advice!!
     
  11. DalglishGold

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    Elvis,

    I tried that re the blurring. Early days but seems to have made a difference!!!

    Re VPN for BBC iPlayer etc. I'm not sure how to get the VPN's DNS server details.

    Can you recommend a service for this (I dont mind a fee if it works) that is easy for an eejit like me to simply get the VPN details to key in as per your instructions above?

    Thanks again - you've been a great help!
     

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