My laptops keyboard is not working . I turned it on today and it was working , but one of the kids pulled the plug on it and there was no power in the battery so it went off . Then when I turned it back on the keyboard was not working to type in my password. I went into BIOS and it didn’t work there either , plus the cap lock or number locks button lights aren’t going on . Any suggestions ? Thanks in advance .
Sorry mate, no idea but Redwally is very good at this sort of thing, He might be yer man for this one. PS Is it under warranty?
No worries mate, sorry I couldn't help, but I'll bet you Redwally will know the score when he comes online. PS It's a pity a few others hadn't got broken keyboards just after the final whistle went last night!!!
Interesting that when power died that it killed the keyboard. Try removing and inserting battery with power lead disconnected. Then do a restart. Any joy? You say kids were at this? Are they competent enough to muck around with windows, install rubbish on it etc etc? What make and model is it?
Firstly , thanks for your reply mate . As for the kids , I have given it to them yet ,so thats ruled out . Last night I rang a mate who knows a bit about it and he told me similar to yourself , to take out battery and then hold the power button and this is supposed to reset the motherboard. I have now tried boths ways now and no joy. Its a Dell inspiron 9100 Approx 4 years old . When you turn it on now , it says in the top corner Diagnostic boot selected , then it does a load of tests which it passes untill it gets to the LCD test and you have to press Y or N to say if you have seen the colour bars . So as the keyboard isn't working I cant get passed this . (Which, when you think about it is a flaw in the system. It should test the keyboard before it asks you to use it in the test ) Anyway dont let it ruin your weekend and thanks again .
thanks for your reply mate, if i get the usb keyboard, is it easy/obvious how to reset the Bios ? Ta.