Help Needed

When i turn on my home pc the first thing you see is the Manufacturers logo on the monitor. Instead of going into windows im just left with the logo on the screen and thats it then nothing its just stuck on it. Any help would be appreciated as im an hour from throwing it out the dormer window.

Im on the laptop now in case anyone is wondering

 

Sounds like the hard drive is f****d mate..were you havin problems with it before this like frezzing for no reason or the likes?

 

Is your tower plugged correctly into the monitor. Seems obvious, but it could b loose.

 

Can you not go to restore and it will restore to previous saved date time etc.

 

no no problems

yeah checked that

how do you do that

 

press the start button(the key with the flag on it, bottom left of keyboard) at the bottom you will see a search box, type in system restore and it will appear on the top, click it and go from there.
If pressing the start button isnt an option........................ I cant help you any more im afraid

 

It sounds like the hard drive has failed mate, can you get into safe mode? how long have you got the PC?

if the hard drive is bunched your best option is to pick up a new hard drive mate there dirt cheap these days, install xp/vista whichever one you use and then connect your old hard drive up as an external drive and you will be able to access all of the stuff on your old drive that you need to get off it.

 

yeah i tried the windows button but no joy

Cant get it into safe mode i have it about 4 years something similar happened 3 years ago and i needed a new mother board, cheers for the advice

 

no bother mate, if ye can get your hands on hard drive diagnostics software (ultimate boot CD or Hirens boot cd) you could check the hard drive and motherboard with that..im pretty sure you can download them from torrent sites or just google ultimate boot cd i think its a free download you can put it on a memory stick an boot from that

 

control, alt+delete and perform a new task?

or

drop kick it out the door

 

option b is looking more likely by the min

 

if u just stop looking at porn site's this would not happen. lol

 

you think you have problems?

This guy rang customer support. Following is a transcript of a real call.

Caller: "I deleted a file from my PC last week and I have
> > just realised that I need it. If I turn my system clock back
> > two weeks will I have my file back again?".
> >
> > There's always one. This has got to be one of the funniest
> > things in a long time. I think this guy should have been
> > promoted, not fired. This is a true story from the Word
> > Perfect Helpline, which was transcribed from a recording
> > monitoring the customer care department. Needless to say the
> > Help Desk employee was fired; however, he/she is currently
> > suing the Word Perfect organization for "Termination without
> > Cause". Actual dialogue of a former WordPerfect Customer
> > Support employee. (Now I know why they record these conversations!):
> >
> > Operator: "Ridge Hall, computer assistance; may I help you?"
> > Caller: "Yes, well, I'm having trouble with WordPerfect."
> > Operator: "What sort of trouble??"
> > Caller: "Well, I was just typing along, and all of a sudden
> > the words went away."
> > Operator: "Went away?"
> > Caller: "They disappeared."
> > Operator: "Hmm. So what does your screen look like now?"
> > Caller: "Nothing."
> > Operator: "Nothing??"
> > Caller: "It's blank; it won't accept anything when I type."
> > Operator: "Are you still in WordPerfect, or did you get out??"
> > Caller: "How do I tell?"
> > Operator: "Can you see the C: prompt on the screen??"
> > Caller: "What's a sea-prompt?"
> > Operator: "Never mind, can you move your cursor around the screen?"
> > Caller: "There isn't any cursor: I told you, it won't accept
> > anything I type."
> > Operator: "Does your monitor have a power indicator??"
> > Caller: "What's a monitor?"
> > Operator: "It's the thing with the screen on it that looks
> > like a TV. Does it have a little light that tells you when it's on??"
> > Caller: "I don't know."
> > Operator: "Well, then look on the back of the monitor and
> > find where the power cord goes into it. Can you see that??"
> > Caller: "Yes, I think so."
> > Operator: "Great. Follow the cord to the plug, and tell me if
> > it's plugged into the wall.
> > Caller: "Yes, it is."
> > Operator: "When you were behind the monitor, did you notice
> > that there were two cables plugged into the back of it, not
> > just one??"
> > Caller: "No."
> > Operator: "Well, there are. I need you to look back there
> > again and find the other cable."
> > Caller: "Okay, here it is."
> > Operator: "Follow it for me, and tell me if it's plugged
> > securely into the back of your computer."
> > Caller: "I can't reach."
> > Operator: "Uh huh. Well, can you see if it is??"
> > Caller: "No."
> > Operator: "Even if you maybe put your knee on something and
> > lean way over??"
> > Caller: "Oh, it's not because I don't have the right angle -
> > it's because it's dark."
> > Operator: "Dark??"
> > Caller: "Yes - the office light is off, and the only light I
> > have is coming in from the window."
> > Operator: "Well, turn on the office light then."
> > Caller: "I can't."
> > Operator: "No? Why not??"
> > Caller: "Because there's a power failure."
> > Operator: "A power... A power failure? Aha, Okay, we've got
> > it licked now. Do you still have the boxes and manuals and
> > packing stuff your computer came in??"
> > Caller: "Well, yes, I keep them in the closet."
> > Operator: "Good. Go get them, and unplug your system and pack
> > it up just like it was when you got it. Then take it back to
> > the store you bought it from."
> > Caller: "Really? Is it that bad?"
> > Operator: "Yes, I'm afraid it is."
> > Caller: "Well, all right then, I suppose. What do I tell them??"
> > Operator: "Tell them you're too f*%king stupid to own a computer

 

This happened to mine a while back. I ended up just opting for a new lap-top in the end, poxy mother-board was kaput


edit: Haha, class story Marathonman

 

Hi ElNino9
The screen you are talking about is called the BIOS screen. Its the graphic that loads from the motherboard on boot. When this happens it typically means there is a hardware issue, however its not always the case.

There are a few questions I would need you to answer before being able to advise. When you power on the PC do you hear any beeps? The beeps are called a power on selt test repor or POST for short. If you hear beeps they will be in sequence, as in one beep then a pause then maybe three in quick succession then pause etc.

First of all I would tell you to press the power button when turning it on but keep holding it down until the PC powers on and back off again. When thats done, press the power button like normal and let me know what happens.
Let us know the make and model too

 

Bren there is no beeps when you turn it on it , i tried that with the power button and no joy its an emachines computer not sure of the exact model, its goin to pc world tomorrow, cheers anyway

 

you should see an option on your maufacturer screen to enter bios and when you get in check your primary master / slave that your drive is enabled. theres a few other things you can try...if your stuck PM me and i will help you out.

 

Lads i got it sorted i brought it to pc world and he tried it over there and it went into windows straight away so he told me there was nothing he could do so i brought it back home and it worked grand. I think it just wanted to get out of the house

 

Haha good stuff, you'll have to take it for a walk every week now

 

i bring it across the fields with the dogs now every evening and he is as happy as larry